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Cancel Your ISP
To cancel service with your current Internet service provider, choose your ISP from the list below and follow the directions to terminate your Internet service.
If your specific Internet provider isn't listed, please contact their customer service department directly or try a Google search for the Internet service providers' name.
Make sure your new Internet service is working properly, you have downloaded all of your email and notified everyone of your new email address before you canceling existing Internet Service Provider account.
If you're searching for a new ISP, we recommend that you try one of the low cost Internet service providers from our Dial Up Internet, DSL Providers or Cable Internet pages.
1. CANCEL AT&T
BY PHONE:
Call toll-free 1-800-400-1447 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
BY MAIL:
AT&T
P.O. Box 1923
Morristown, NJ, 07962
2. CANCEL AOL
BY PHONE:
Call toll-free 1-888-265-8008 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
BY MAIL:
America Online
P.O. Box 1600
Ogden, UT 84401
3. CANCEL BASIC ISP
BY PHONE:
Call toll-free 1-800-456-3118 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
4. CANCEL BLUELIGHT INTERNET
BY PHONE:
Before you call, please have your BlueLight Internet email address and your credit card information available, to help us verify your account.
Call toll-free 1-800-431-5866 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
5. CANCEL COMPUSERVE
BY PHONE:
Call toll-free 1-800-848-8990 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
BY MAIL:
CompuServe Interactive Services, Inc.
P.O. Box 17100
Jacksonville, Florida 32245-7100
6. CANCEL COPPER.NET
BY PHONE:
Call toll-free 1-888-336-3318 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
7. CANCEL EARTHLINK
BY PHONE:
Call toll-free 1-800-719-4660 to cancel your membership by phone.
Ask that a confirmation be faxed or mailed to you.
BY MAIL:
EarthLink, Inc.
1375 Peachtree Street, Level A
Atlanta, GA 30309
8. CANCEL ISP.COM
BY PHONE:
Call toll-free 1-888-744-6477 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
BY MAIL:
ISP.COM
P. O. Box 22310
Salt Lake City, UT, 84122
9. CANCEL JUNO
BY PHONE:
When you call, be prepared to provide your Juno Member ID and last 4 digits of your credit card or Platinum account number for verification purposes.
Call toll-free 1-888-811-5866 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
10. CANCEL MSN
BY PHONE:
Call toll-free 1-800-386-5550 to cancel your membership by phone.
Ask for a ticket number for confirmation of account cancellation.
11. CANCEL NETSCAPE
BY PHONE:
Call toll-free 1-866-541-8233 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
BY MAIL:
Netscape
PO BOX 17180
Jacksonville, FL 32245-7180
12. CANCEL NETZERO
BY PHONE:
Before you call, please have your NetZero email address and your credit card information available, to help us verify your account.
Call toll-free 1-800-851-7908 to cancel your Internet service by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
13. CANCEL PEOPLEPC
BY PHONE:
Call 1-888-587-9669 to cancel your PeoplePC Internet service by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
14. CANCEL PHREEGO
BY PHONE:
Call 1-866-771-7349 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
ONLINE:
There's a handy cancel form right online through the Member Services link.
15. CANCEL PRODIGY
BY PHONE:
Call 1-800-213-0992 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
BY MAIL:
Prodigy Communication
P.O. Box 203370
Austin, TX, 78720-3370
16. CANCEL TOAST.NET
BY PHONE:
Call 1-888-862-7863 to cancel your Internet service by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
ONLINE:Cancel online in My Account.
Upon cancellation, you will get a confirmation number and your service will remain active until the last day of the month.
See also:
Norton Internet Security 2009 - 2-yr Protection
FTC Names Dirty Dozen Email Scams
Quick Troubleshooting Techniques
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